ABOUT US
Our journey at Jura Store Dubai started in 2022 with the mission of introducing unique electric vehicles that offer an exceptional driving experience while also being environmentally friendly.
Electricity plays a crucial role in many hobbies. And that's exactly where we come in.
We offer extraordinary experiences by incorporating technology, electricity, and sustainability into your hobbies and lifestyle.
We believe that this new brand experience will quickly become one of your most delightful hobbies.
We look forward to welcoming you to our store in City Walk, Dubai, and are excited to connect with you soon in other locations around the world.
JURA STORE
With our beautifully designed electric vehicles that appeal to all age groups, we promise you a unique driving experience and unforgettable moments.
We strive to continually expand our product catalog with high-quality electric bikes, trikes, and accessories. Our primary goal is to connect clients with innovative solutions and keep them informed about the latest advancements in green transportation.
All vehicles sold by Jura Store Dubai have patents and compliance certificates that comply with European standards.
Frequently Asked Questions
Have additional questions about our electric vehicles? Reach out to our customer support team.
How does your shipping process work?
Jura Store Dubai delivers products to the address provided at the time of order. You can also specify an alternative address, such as your workplace or a friend's location. Delivery charges, if applicable, will be displayed during the order process. Orders are typically delivered within 3 to 5 working days after payment is received.
Can I pick up my order from the store?
Yes, you can pick up your order from our Jura Store branch in City Walk, Dubai, within three days from your order. This service is free for all orders.
Is free shipping available?
Free shipping is offered in Dubai for purchases of AED 10,000 or more, while orders above AED 20,000 in the other emirates of the UAE are also eligible for free delivery. For other GCC countries, shipping charges will apply.
Do you deliver to GCC countries?
Yes, we do deliver to all GCC countries: UAE, Saudi Arabia, Kuwait, Bahrain, Oman, and Qatar. Delivery times, shipping costs, and custom expenses vary depending on the country.
How can I return a product?
To return a product, contact us with details of the item(s) you wish to return, the quantity, and your reason for the return. If the product qualifies under Jura Store Dubai’s Terms and Conditions, we will arrange for pickup upon receiving your request. Returns must be made within 14 days of delivery in their original condition and packaging, including all provided accessories. Clothing must be unworn, in perfect condition, and have all labels or tags attached.
What should I do if I receive a defective product?
If you receive a defective product or one resulting from our error, it must be returned to Jura Store Dubai in its original condition within 14 days of delivery. We will arrange for pickup after receiving your return request. For tech products, defects must be validated by us or an authorized service center before an exchange or refund is issued.
