ABOUT US
As Jura Store, we embark on our journey in 2022 with the mission of introducing our unique electric vehicles that offer an exceptional driving experience and are also environmentally friendly.
Electricity plays a crucial role in many hobbies. And that's exactly where we come in.
We offer extraordinary experiences by incorporating the power of technology and electricity into your hobbies.
You can also join us in incorporating technology, electricity, and sustainability into your lifestyle.
We believed that this new brand experience would soon become one of your most enjoyable hobbies.
Under the umbrella of Jura Store, we are preparing to bring together different brands that blend technology with iconic designs and will soon be ready to connect with you in different locations around the world.
JURA STORE
With our uniquely designed electric vehicles that appeal to all age groups, we promise you a unique driving experience and unforgettable moments.
We aim to continuously expand our product diversity every day and bring high-quality products into our portfolio. Our main goal is to connect our clients with innovations and keep them up-to-date with the latest advancements.
All the vehicles sold within our company have patents and compliance certificates that meet European standards.
GET IN TOUCH
Do you have any question?
Have a question? We are here to help.
Check out most common questions out customers asked. Still have questions ? Contact our customer support
What are the general shipping details?
JURA Store Dubai will deliver the products to the address provided at the time of order. You can specify a different delivery address, such as your workplace or a friend's address. Delivery charges may apply and will be indicated during the order process. Delivery usually takes 3 to 5 working days after receipt of payment.
Can I pick up my order from the store?
Yes, you can pick up your order from Jura Store Dubai within 3 days. This service is free for all orders.
Is there free shipping available?
- Dubai: Free shipping on orders above AED 10,000.
- Other Emirates of UAE: Free shipping on orders above AED 20,000.
Do you deliver to GCC countries?
Yes, we deliver to GCC countries (UAE, Saudi Arabia, Kuwait, Bahrain, Oman, and Qatar). Delivery times, shipping costs, and custom expenses will vary depending on the country.
How can I return a product?
If you want to return a product, contact us and indicate which product(s) and the number of products to be returned, along with your reason for return. If the product is returnable under our Terms and Conditions, we will arrange for the pickup of the product(s) after receiving your return request. Returns should be made within 14 days of delivery and should be sent back in their original condition and packaging, together with any provided accessories. Clothing must be unworn and in perfect condition, with all labels/tags attached.
What should I do if I receive a defective product?
If you return a product because of an error on our part or because it is defective, the product must be returned in the condition in which you received it within 14 days of delivery. We will arrange for the pickup of such product(s) after receiving your return request. Any tech product deemed defective must be inspected by us or by an authorized service center appointed by us to validate its condition before an exchange or refund is given.
