Shipping & Delivery
SHIPPING
General
JURA Store Dubai will deliver the products ordered by you to the address, which you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address, if, for example, you would like Us to deliver the Products directly to a friend, a relative, or to your place of work. Delivery charges may apply and are as laid out on Website or as indicated during the order process. Delivery will be made as soon as possible and usually within 3 to 5 Working Days of our receipt of your payment.
*Estimated Delivery Times Update*
Due to the overwhelming response to our amazing current offer, we are experiencing high demand, which may result in slight delays. Please expect delivery times to range between 7 to 10 working days from the date your order was placed. We apologize for any inconvenience caused and appreciate your patience. Thank you for choosing us.
Pick-up from Jura Store Dubai
Up to 3 Days, free for all orders
United Arab Emirates – Dubai
Free Shipping
All orders above AED 10000
United Arab Emirates – other emirates
Free Shipping
All orders above AED 20000
Shipping Charges
AED 15 on orders below AED 2500
AED 300 on orders between 2500 and 10000 in Dubai
AED 500 on orders between 2500 and 20000 in other Emirates of UAE
Assembling charges if needed – 250 AED
Estimated Delivery Times
3 to 5 working days
Available Payment Methods
Cash/Card On Delivery*,(Stripe Link Payment), Secure Card Payments, Apple Pay, Bank Transfer
*tabby if applicable
*Please note that Cash On Delivery is applicable for orders up to AED 1000
Shipping Charges
AED 15 on orders below AED 1000
Estimated Delivery Times
3 to 5 working days for Accessories and Apparel.
GCC Countries – UAE, Saudi Arabia, Kuwait, Bahrain, Oman and Qatar
This delivery options above is regarding to delivery in the UAE. We can send all GCC countries. But Delivery time, shipping costs, custom expenses will be different regarding to country.
Have a question? We are here to help.
Check out most common questions out customers asked. Still have questions ? Contact our customer support
What are the general shipping details?
JURA Store Dubai will deliver the products to the address provided at the time of order. You can specify a different delivery address, such as your workplace or a friend's address. Delivery charges may apply and will be indicated during the order process. Delivery usually takes 3 to 5 working days after receipt of payment.
Can I pick up my order from the store?
Yes, you can pick up your order from Jura Store Dubai within 3 days. This service is free for all orders.
Is there free shipping available?
- Dubai: Free shipping on orders above AED 10,000.
- Other Emirates of UAE: Free shipping on orders above AED 20,000.
Do you deliver to GCC countries?
Yes, we deliver to GCC countries (UAE, Saudi Arabia, Kuwait, Bahrain, Oman, and Qatar). Delivery times, shipping costs, and custom expenses will vary depending on the country.
How can I return a product?
If you want to return a product, contact us and indicate which product(s) and the number of products to be returned, along with your reason for return. If the product is returnable under our Terms and Conditions, we will arrange for the pickup of the product(s) after receiving your return request. Returns should be made within 14 days of delivery and should be sent back in their original condition and packaging, together with any provided accessories. Clothing must be unworn and in perfect condition, with all labels/tags attached.
What should I do if I receive a defective product?
If you return a product because of an error on our part or because it is defective, the product must be returned in the condition in which you received it within 14 days of delivery. We will arrange for the pickup of such product(s) after receiving your return request. Any tech product deemed defective must be inspected by us or by an authorized service center appointed by us to validate its condition before an exchange or refund is given.
