Does JURA Store deliver to all Emirates in the UAE?

Yes, we provide secure, flat-rate delivery to all seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

How much does shipping cost for an e-scooter or e-bike?

In Dubai, shipping is FREE for orders of AED 10,000 and above. For other emirates, we offer flat rates ranging from AED 350 to AED 750 depending on your location.

Do I need professional help to assemble my new electric vehicle?

Most of our products are designed for easy assembly, meaning you can set them up yourself in minutes. However, we offer professional assembly services for AED 250 if you prefer expert assistance.

What is the typical delivery time for orders?

Our standard delivery is 3 to 5 working days. During high-demand or peak periods, it may take between 7 to 10 working days.

Can I pick up my order in person?

Absolutely! You can choose FREE in-store pick-up from our City Walk branch in Dubai at checkout.

JURA Comfort Across the UAE: 7 Emirates Delivery & Easy Assembly Guide

At JURA Store Dubai, we are more than just a bike shop; we are the UAE’s premier destination for micro-mobility solutions. Aligning with Dubai’s smart city vision, we offer an extensive range of e-scooters, e-trikes, e-dirt bikes, and electric bikes designed to bring sustainable transportation to every lifestyle.

Effortless Assembly: From Box to Road in Minutes

One of the greatest advantages of our electric vehicles is their user-friendly design. Most of our models feature easy assembly, allowing you to get your e-scooter or compact e-bike ready for the road within minutes, without needing complex technical knowledge.

For those who prefer a professional touch or are purchasing more complex models like our e-dirt bikes or e-trikes, we continue to offer expert assembly and technical inspection services for AED 250, available across all seven emirates.

Transparent Flat-Rate Shipping to All 7 Emirates

To make electric mobility accessible to everyone in the UAE, we have expanded our logistics network to every corner of the country. Our "Flat Rate" shipping model ensures you know exactly what to expect at checkout:

Dubai: FREE shipping for orders of AED 10,000 and above; otherwise, a flat fee of AED 150 applies.
Sharjah & Ajman: Fast delivery for a flat rate of AED 350.
Fujairah & Umm Al Quwain: Flat rate of AED 450.
Abu Dhabi & Ras Al Khaimah: Secure nationwide delivery for a flat rate of AED 750.

Delivery Times & Updates

Our standard delivery time is typically 3 to 5 working days. Please note that during peak demand or promotional periods, delivery times may range between 7 to 10 working days. We keep you informed at every stage of your order to ensure your RTA-compliant vehicle reaches you as safely and quickly as possible.

Flexible Payments & Free In-Store Pick-up

You can always opt for FREE pick-up from our City Walk branch in Dubai within 3 working days. To make your purchase even smoother, we accept Apple Pay and offer flexible installment plans through Tamara and Tabby, allowing you to own your dream electric vehicle without straining your budget.

Explore the future of electric mobility with JURA Store!

👉 Browse Our Full Collection (E-Scooter, E-Bike, E-Dirt Bike)

Frequently Asked Questions

Have additional questions about our electric vehicles? Reach out to our customer support team.

Our customer support is available Monday to Friday: 9:00 - 17:30Average answer time: 24h

How does your shipping process work?

Jura Store Dubai delivers products to the address provided at the time of order. You can also specify an alternative address, such as your workplace or a friend's location. Delivery charges, if applicable, will be displayed during the order process. Orders are typically delivered within 3 to 5 working days after payment is received.

Can I pick up my order from the store?

Yes, you can pick up your order from our Jura Store branch in City Walk, Dubai, within three days from your order. This service is free for all orders.

Is free shipping available?

Free delivery is available within Dubai for orders above AED 10,000. Shipping fees for other emirates are calculated at checkout.

Do you deliver to GCC countries?

Yes, we do deliver to all GCC countries: UAE, Saudi Arabia, Kuwait, Bahrain, Oman, and Qatar. Delivery times, shipping costs, and custom expenses vary depending on the country.

How can I return a product?

To return a product, contact us with details of the item(s) you wish to return, the quantity, and your reason for the return. If the product qualifies under Jura Store Dubai’s Terms and Conditions, we will arrange for pickup upon receiving your request. Returns must be made within 14 days of delivery in their original condition and packaging, including all provided accessories. Clothing must be unworn, in perfect condition, and have all labels or tags attached.

What should I do if I receive a defective product?

If you receive a defective product or one resulting from our error, it must be returned to Jura Store Dubai in its original condition within 14 days of delivery. We will arrange for pickup after receiving your return request. For tech products, defects must be validated by us or an authorized service center before an exchange or refund is issued.

Our customer support is available Monday to Friday: 9:00 - 17:30Average answer time: 24h