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Lámpago Ultimate Ride Set
Description
Special Helmet
Premium Bag
Designer T-shirt
Shipping & Delivery Details
JURA Store Dubai delivers orders to your specified address. You can choose a different delivery address from your billing address. Delivery is typically within 3 to 5 working days after payment. Due to high demand, expect delivery within 7 to 10 working days. Orders over AED 10,000 in Dubai and AED 20,000 in other Emirates qualify for free shipping. Shipping charges apply for lower order values. Pick-up from Jura Store Dubai is free within 3 days. Various payment methods are available, including cash/card on delivery for orders up to AED 1,000.
For detailed information, visit Jura Store Shipping & Delivery.
Returns Process
Cancellation, Returns, and Defective Products
Bikes & Mopeds:
Returns or exchanges for bikes are only accepted if there's a defect or damage before delivery.
Cancellation:
Personalized and tech products cannot be returned unless defective or due to our error.
Textile and Accessory Returns:
Contact us within 14 days of delivery for return requests. Products must be in original condition and packaging, with all accessories and tags attached.
Defective Products:
Return defective products within 14 days for inspection. Tech products need validation by us or an authorized service center.
Refunds and Exchanges:
Exchanges incur a fee (15-150 AED). Refunds for card payments will have shipping costs deducted (15-150 AED). Cash on delivery orders will receive a coupon code valid for 15 days.
For more details, visit our Returns Policy.
Lámpago Ultimate Ride Set
Sale priceAED 1,000.00
Regular priceAED 1,200.00 (/)
Frequently Asked Questions
Have additional questions about our electric vehicles? Reach out to our customer support team.
Our customer support is available Monday to Friday: 9:00 - 17:30Average answer time: 24h
What are the general shipping details?
JURA Store Dubai will deliver the products to the address provided at the time of order. You can specify a different delivery address, such as your workplace or a friend's address. Delivery charges may apply and will be indicated during the order process. Delivery usually takes 3 to 5 working days after receipt of payment.
Can I pick up my order from the store?
Yes, you can pick up your order from Jura Store Dubai within 3 days. This service is free for all orders.
Is there free shipping available?
- Dubai: Free shipping on orders above AED 10,000.
- Other Emirates of UAE: Free shipping on orders above AED 20,000.
Do you deliver to GCC countries?
Yes, we deliver to GCC countries (UAE, Saudi Arabia, Kuwait, Bahrain, Oman, and Qatar). Delivery times, shipping costs, and custom expenses will vary depending on the country.
How can I return a product?
If you want to return a product, contact us and indicate which product(s) and the number of products to be returned, along with your reason for return. If the product is returnable under our Terms and Conditions, we will arrange for the pickup of the product(s) after receiving your return request. Returns should be made within 14 days of delivery and should be sent back in their original condition and packaging, together with any provided accessories. Clothing must be unworn and in perfect condition, with all labels/tags attached.
What should I do if I receive a defective product?
If you return a product because of an error on our part or because it is defective, the product must be returned in the condition in which you received it within 14 days of delivery. We will arrange for the pickup of such product(s) after receiving your return request. Any tech product deemed defective must be inspected by us or by an authorized service center appointed by us to validate its condition before an exchange or refund is given.
Our customer support is available Monday to Friday: 9:00 - 17:30Average answer time: 24h
