Shop with Confidence
PCI DSS Compliant & Insured Deliveries
Shop with Confidence
PCI DSS Compliant & Insured Deliveries
It is the same as the one without suspension but has different clamps.
Jura Store Dubai delivers directly to your chosen address, with the flexibility to set a separate billing address. Orders are typically delivered within 3 to 5 working days after payment, though peak demand may extend this to 7 to 10 days.
Enjoy free shipping for purchases over AED 10,000 in Dubai and AED 20,000 across other emirates; smaller orders incur delivery fees. Alternatively, pick up your order from our City Walk branch in Dubai free of charge within 3 days. We accept various payment methods, including cash or card on delivery for orders below AED 1,000.
For full details, visit our Jura Store Shipping & Delivery.
Cancellation, Returns, and Defective Products
Electric bikes and trikes:
Returns or exchanges are only accepted for defects or damages identified upon delivery.
Order cancellation:
Personalized and tech products cannot be returned unless defective or due to an error on our part.
Clothing and accessory returns:
Submit return requests within 14 days of delivery. Items must be in their original condition and packaging, with all accessories and tags intact.
Defective products:
Defective items must be returned within 14 days for inspection. Tech products require validation by us or an authorized service center.
Refunds and product exchanges:
Exchanges are subject to a fee (AED 15 to 150). For card payment refunds, shipping costs (AED 15 to 150) will be deducted. Cash on delivery orders will receive a coupon code valid for 15 days.
For full details, visit our Returns Policy.